Career Opportunities at SOS

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Available positions are listed below. Check back for other employment opportunities or consider an SOS volunteer positionOpenings at SOS are also submitted to KansasWorks.

JOB TITLE: Shelter Manager     

REPORTS TO: Crisis Services Director

PURPOSE: To provide safe shelter and basic needs such as food, clothing and transportation to victims of sexual or domestic violence in the SOS service area. Oversee all maintenance for the shelter, shelter grounds and vehicles.  Provide support to shelter residents, ensuring that they are comfortable in their surroundings and have a good understanding of shelter rules.

REQUIRED QUALIFICATIONS: An ability to work with a variety of people, including those of different races, cultures, and socio-economic backgrounds. Good organizational and time management skills. Good communication skills, client-centered orientation. Ability to represent the agency outside the shelter in a positive and professional manner.

PREFERRED QUALIFICATIONS: Knowledge of sexual, domestic violence, stalking, human trafficking and issues pertaining to the oppression of victims. Demonstrate a client focused environment that encourages empowerment of all shelter residents. Bilingual (English and Spanish) language preferred, but not necessary.


  •  Help shelter residents to maintain a safe clean and healthy environment for themselves.
  • Supervise the Shelter Support Advocate.
  • Supervise the overseeing of all maintenance of the shelter, shelter grounds, and vehicles including the arranging for needed repairs, making sure that appliances, etc. are in good working condition.
  • Adhere to procedures and policies when coordinating repairs.
  • Participate in weekly case staffing, monthly staff meetings, and supervision as arranged.
  • Document contacts and other imperative client information per agency policy and procedures for database and grant documentation.
  • Help with grant reporting as appropriate.
  • Oversee yearly fire inspection and fire extinguisher inspection.
  • Assist the Volunteer Coordinator with arranging shelter coverage.
  • Provide support to shelter residents using an empowerment approach, maintaining professional boundaries and encouraging open dialogue of resident needs and concerns to the assigned advocate, Crisis Services Director, or Executive Director, as appropriate.
  • Monitor hotline during scheduled work hours.
  • Assist in maintain the storage and garage areas and help disperse furniture and items to   clients when moving to permanent housing.
  • Coordinate yearly shelter clean-up with Crisis Services staff.
  • Attend professional trainings and conferences as well as participate in webinars to broaden knowledge on domestic violence, sexual assault, stalking and human trafficking.
  • Participate in prevention programs and presentations.
  • Other duties as assigned by the SOS Executive Director, including complying with grant goals, objectives, and reports.

Status:  Full time/Non-Exempt


JOB TITLE: Hotline Advocate/Shelter Support Staff

REPORTS TO: Volunteer Coordinator and/or Crisis Services Director

PURPOSE: The Hotline Advocate is the immediate response to the hotline. The Hotline Advocate provides assistance to people in immediate crisis and/or danger.  They must quickly assess callers’ safety; provide immediate resources, support, information and appropriate referrals. The Hotline Advocate obtains pertinent information from callers and relays information to the on-call advocate and/or Crisis Services Director. The Hotline Advocate has an understanding of domestic violence, sexual assault, stalking and human trafficking.

REQUIREMENTS: An ability to work with a variety of people, including those of different races, colors, and socioeconomic backgrounds. Ability to respond empathetically and calmly in a crisis. Openness to new experiences and individuals, willingness to learn and to accept feedback constructively and to adhere to agency philosophy, policies, and procedures.


Work directly with clients

* Provide crisis and emergency support, information, and referrals to clients and their families, with follow up support provided as appropriate.

* Provide factual and unbiased information to clients regarding law enforcement, medical, and legal procedures.

* Provide advocacy services for clients and inform clients and their families of available community resources.

* When appropriate, participate in family (resident) meetings and or lead resident activities that promote communication, age appropriate activities and positive role modeling.

Basic Hotline Advocate Shift Duties

* If unable to work find a replacement.

* Provide telephone report of activity on shift to the next shelter staff or Crisis Service Advocate on the next business day.

* Provide a welcoming environment to victims entering the shelter. Complete intakes and exit paperwork, as appropriate.

* Maintain a clean, comfortable shelter.

Maintain Shelter Security

* Must comply with all SOS policies and procedures, ensuring that they do not engage in activities that jeopardize their own integrity or safety, the integrity or safety of a client, or the integrity of any SOS program.

* Advocates must refrain from giving legal or medical advice to clients and from representing themselves as psychological counselors.

Other Duties

* Attend all scheduled training and in-service sessions.

* Attend monthly meetings.

* Other duties as assigned by your supervisor or the SOS Executive Director, including complying with grant goals, objectives, and reports.

Status:  Part time/Non-Exempt



SOS offers employees a competitive benefits package and is an equal opportunity employer. To apply, submit a cover letter and resume via email to Connie Cahoone.
OR by mail to:
SOS, Inc.
c/o Connie Cahoone
P.O. Box 1191
Emporia, KS 66801

Click here for an Employment Application.

My career with SOS showed me that by helping others learn about their strengths, I became stronger.

-SOS Staff member

SOS serves six counties in East Central Kansas. A challenging, rewarding organization to work for, SOS employees have these qualities:

  • commitment to client confidentiality
  • professionalism in person and online
  • humor under pressure
  • interest in continuous improvement


To improve the lives of those affected by sexual and domestic violence, child abuse and neglect.